Privacy policy

Privacy Policy

We acknowledge the importance of personal information protection in this information-communication society and your use of the website or the services is also governed by our Privacy Policy (“Policy”). You will be subject to the Policy below when submitting your information to us:

1.Definition of Personal Information

In this Policy, “personal information” refers to laws pertaining to the protection of personal information (the “Personal Information Protection Law”). It also refers to personal information that is defined in Article 2 (1), or information regarding existing individuals and information that enables the identification of a specific individual such as your name, birth date and others (including information that enables the identification of a specific individual by checking against other information with ease).

2.Announcement of Purpose of Use

We will announce the use of your personal information before acquiring data under this Policy, unless:

  • a. Cases in which disclosure is likely to harm the life, body, property, or other rights or interests of the person or a third party;
  • b. Cases in which disclosure is likely to violate your privacy right or rightful profits;
  • c. The handling of personal information is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by the laws and regulations and in which notifying or announcing the use of your information to you is likely to impede the execution of the affairs concerned;
  • d. It is considered that the purpose of the use is clear in consideration of the circumstances of the acquisition.

3.Purpose of Use of Personal Information

We will use acquired personal information for the following purposes:

  • a. Offer the services to users;
  • b. Conduct identity verification of users in using the services;
  • c. Send notification regarding the services or campaigns to users;
  • d. Conduct marketing, research and analysis for the purpose of improving the quality and contents of the services provided by us;
  • e. Offer maintenance and support;
  • f. Send notification about modification of the Policy and others regarding the services, etc.;
  • g. Manage any violations against the regulations, policy and others regarding the services (the “regulations”);
  • h. For an emergency call;
  • i. For any other purposes pertaining to the use of the services.

4.Change of Purpose of Use

We reserve the right, in our discretion, to change the purpose of use of personal information within the range of that reasonably considered that is duly related. If any changes occur, we will announce or notify you.

5.Restriction of Use of Personal Information

We do not deal with personal information beyond the scope which is considered necessary to achieve the purpose of use without your prior consent except as permitted by the Personal Information Protection Law and other laws and regulations, unless:

  • a. Cases in which the provision of personal data is based on the laws and regulations;
  • b. Cases in which the provision of personal data is specially necessary for the protection of a life, a body or property of a person and in which it is difficult to obtain your consent;
  • c. Cases in which the provision of personal data is specially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain your consent;
  • d. Cases in which the provision of personal data is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining your consent might impede the execution of the operations concerned.

6.Proper Acquisition of Personal Information

We acquire personal information properly, not by deception or other wrongful means.

7.Safety Management of Personal Information

We exercise necessary and appropriate supervision over the employee of our company to ensure the security control of personal information to risks of loss, destruction, alteration and leaking of personal information. In cases in which all or part of the held personal information is assigned, provide necessary and appropriate oversight of the handling of held personal information by assignees so as to ensure the safety of said information.

8.Supervision of Assignees

  • (1) We reserve the right to offer assignees specified by us to check identification documents submitted by you against the personal information that you entered at the time of registration.
  • (2) Assignees in the preceding paragraph reserve the right to exercise only verification, not the right to edit personal information or any other data.
  • (3) In the event that we entrust the handling of all or part of personal information to assignees, we demand them conclusion of contracts including confidentiality with us and exercise necessary and appropriate supervision over them to ensure the security control of personal information.

9.Restriction of Provision to a Third Party

We do not deal with personal information beyond the scope which is considered necessary to achieve the purpose of use without your prior consent except as permitted by the Personal Information Protection Law and other laws and regulations, unless:

  • a. Acquired your consent;
  • b. Cases in which the provision of personal data is based on the laws and regulations;
  • c. Cases in which the provision of personal data is specially necessary for the protection of a life, a body or property of a person and in which it is difficult to obtain your consent;
  • d. Cases in which the provision of personal data is specially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain your consent;
  • e. Cases in which the provision of personal data is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining your consent might impede the execution of the operations concerned;
  • f. We will send you notification about personal information that includes the following categories of information: (i) the purpose of use of personal information to a third party; (ii) the items of personal information provided to a third party; (iii) providing means or ways to a third party; (iv) suspension of providing personal data which identifies the person at the request of you. Also, we preserve the data provided with ready access to the items of stored personal information and suspend providing the data to a third party at the request of you. Cases in which personal data is provided as a result of the succession of business in a merger or otherwise;
  • g. Cases in which use of the held personal information is shared with specific persons, in which you have been notified in advance or provided with ready access to the items of stored personal information, the extent of the users with whom such information is shared, the names of those responsible for the shared use and the objectives for which they will use the shared information.

10.Disclosure of Personal Information

Upon your request, for the disclosure of held personal information usable to identify you, the disclosure of such information must be made to you, without delay. However, in failing under any of the following items, we may keep all or part of the retained personal data undisclosed:

  • a. Cases in which disclosure is likely to harm the life, body, property, or other rights or interests of you or a third party;
  • b. Cases in which disclosure is likely to seriously impede the proper execution of our business;
  • c. Cases in which disclosure violates other laws and regulations.

11.Collection of Personal Information

When our handling personal information is requested by you to correct, add, or delete such retained personal data as may lead to the identification of you concerned on the ground that the retained personal data is contrary to the fact, we must, except in cases in which special procedures are prescribed by any other laws for such correction, addition, or deletion, make a necessary investigation without delay within the scope necessary for the achievement of the purpose of use and, on the basis of the results, correct, add, or delete the retained personal data concerned.

12.Termination of Use of Personal Information

When our handling personal information is requested by you to correct, add, or delete such retained personal data as may lead to the identification of you concerned on the ground that the retained personal data is dealt beyond the purpose of use announced beforehand or acquired by deception or other wrongful means we must, at the request of you, make a necessary investigation without delay, terminate the use of personal information and others based on the result and notify you. However, in cases in which the stoppage of use or erasure would be difficult due to involving great expense, etc., alternative measures may be taken as needed to protect your rights and interests. Please note that we will not be able to execute this measure if your request doesn’t fulfill the conditions set by the Personal Information Protection Law or a separate fee is required for the execution.

13.Cookies

You may choose to use cookies or other services which enable us to grasp a use situation of the services and improve the quality of the services. You may disable cookies from browser settings. Please note that this may also disable some service functions.

14.Contact Us

Please contact our customer support for disclosure of personal information, opinions, questions, complaints and any other inquiries regarding the handling of personal information.